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Refund and Returns Policy

Our return and refund policy lasts 30 days. If it has been 30 days since your purchase, we cannot offer you a full refund or exchange.

We reserve the right to monitor returns for excessive returns, prolonged listening and any abuse, such as frequent returns of titles after downloading, or the return of multiple titles at once. In cases where we detect an abuse of refund privileges, raksBooks reserves the right, in its sole discretion, to limit the number of refunds allowed by each member, including but not limited to loss of refund privileges.

Once approved, your refund will be processed and credited to your account in the payment method you made within 1-3 business days. As another refund, a credit will be automatically applied to your original payment method.

If you haven’t received a refund yet, double-check your bank account first.

Then contact your credit card company, it may take some time for your refund to be formally sent.

Then contact your bank. There is usually some processing time before the refund is sent.

If you have done all this and still have not received your refund, please contact us at support[at]

For additional assistance or questions on returns, please Contact Us