Zingerman's Guide to Giving Great Service Audiobook By Ari Weinzweig cover art
Zingerman’s Guide to Giving Great Service Audiobook
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Zingerman’s Guide to Giving Great Service Audiobook

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by Ari Weinzweig

  • Narrated by: Ari Weinzweig
  • Length: 2 hrs and 51 mins
  • Release date: 02-03-05
  • Language: English

Do you really need another audiobook on customer service? There are hundreds you could choose from, and you’ve probably listened to at least a dozen. Why should you take advice from a deli with a funny name in Ann Arbor, Michigan?

Because the way Zingerman’s teaches services is different, better, and more successful than the way others do it.

Because while most customer-service audiobooks give you philosophy and theory, Zingerman’s tells you exactly what to do and exactly how to do it.

Because one of Zingerman’s founding partners, Ari Weinzweig, has distilled the most important facts about effective customer service into concise and snappy formulas that are easy for you and the people who work with you to remember and use.

Discover:

  • Five elements of the Zingerman’s approach
  • Three steps of great service
  • Five steps to handling customer complaints
  • Three ways to measure service
  • Five simple hiring tips

    Do you really need another audiobook on customer service? Yes! But after you listen to this one, you won’t.

  • Additional information

    Author

    Ari Weinzweig

    Language

    English

    Length

    2 hrs and 51 mins

    Narrated by

    Ari Weinzweig

    Release date

    02-03-05

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