Working with Difficult People, Second Revised Edition audiobook cover art
Working with Difficult People, Second Revised Edition Audiobook
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Working with Difficult People, Second Revised Edition Audiobook

$4.99

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by Amy Cooper Hakim

  • Narrated by: Karen Saltus
  • Length: 7 hrs and 55 mins
  • Release date: 01-20-17
  • Language: English

A revised edition of the classic guide on how to best resolve conflict in today’s technologically advanced workplace.

Your workday is filled with them – people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits – from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers – and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Additional information

Author

Amy Cooper Hakim, Muriel Solomon

Narrated by

Karen Saltus

Length

7 hrs and 55 mins

Release date

01-20-17

Language

English

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