Transforming Health Care Audiobook By Charles Kenny cover art
Transforming Health Care Audiobook
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Transforming Health Care Audiobook



by Charles Kenny

  • Narrated by: John Chancer
  • Length: 11 hrs and 49 mins
  • Release date: 01-30-20
  • Language: English

For decades, the manufacturing industry has employed the Toyota Production System – the most powerful production method in the world – to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington, set out to achieve its compelling vision to become the Quality Leader; to fulfil that vision, it adopted the Toyota Production System as its management method.Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center’s pursuit of the perfect patient experience through the application of lean principles, tools, and methodology. 

Over the last several years, Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes listeners step by step through Virginia Mason’s journey as it seeks to provide perfection to its customer – the patient. This book shows you how you use this system to transform your own organisation.

Additional information


Charles Kenny




11 hrs and 49 mins

Narrated by

John Chancer

Release date



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