When it comes to redesigning how government functions, most of the common assumptions about innovation don’t hold up. Hana Schank and Sara Hudson conducted nearly 70 interviews with people inside of government at the federal, state, county, and city level, to understand the common threads for successful innovation projects. They found that innovation at its most basic level has nothing to do with what is typically called “innovative”. Instead, they discovered who the real change-makers are, what successful projects look like, and why redesigning government can sometimes feel so very hard.
In The Government Fix, Hana Schank and Sara Hudson, both a public interest technology fellows at New America and veterans of both Federal and local government, share what they’ve learned about how to truly make change.