The Customer Success Economy Audiobook By Nick Mehta, Allison Pickens, Maria Martinez - foreword cover art
The Customer Success Economy Audiobook
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The Customer Success Economy Audiobook

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by Nick Mehta

  • Narrated by: Chloe Cannon
  • Length: 10 hrs and 6 mins
  • Release date: 07-31-20
  • Language: English

Description

If leaders aren’t integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate.  

The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.  

  • Shows leaders how their digital implementations will make them more like Amazon
  • Helps you deliver recurring revenue  
  • Shows you how to embrace customer retention  
  • Demonstrates the importance of “churning” less  

Get that competitive advantage in the most relevant and important arena today – making and cultivating happy customers.

Additional information

Author

Allison Pickens, Maria Martinez – foreword, Nick Mehta

Language

English

Length

10 hrs and 6 mins

Narrated by

Chloe Cannon

Release date

07-31-20

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