Dealing with Difficult People Audiobook By Roy Lilley cover art
Dealing with Difficult People Audiobook
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Dealing with Difficult People Audiobook

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by Roy Lilley

  • Narrated by: Timothy Andrés Pabon
  • Length: 3 hrs and 41 mins
  • Release date: 05-28-19
  • Language: English

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create.

Dealing with Difficult People looks at difficult behavior – what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides brand new summary points for each chapter and the tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Additional information

Author

Roy Lilley

Language

English

Length

3 hrs and 41 mins

Narrated by

Timothy Andrés Pabon

Release date

05-28-19

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