Customer Service Is Just Foreplay Audiobook By Jason Cass, Brian Appleton cover art
Customer Service Is Just Foreplay Audiobook

Customer Service Is Just Foreplay Audiobook


by Jason Cass

  • Narrated by: Drew Birch
  • Length: 2 hrs and 14 mins
  • Release date: 07-22-15
  • Language: English

Business as usual gets a new life in Customer Service Is Just Foreplay. This information-packed guide is filled with relevant, modern practices and principles that can be applied to any agent or agency in the insurance industry.

Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat, and payment systems – as well as 24/7 accessibility – aren’t just extras anymore. Agents are charged with evaluating and changing out-of-date business models to keep pace with online competitors.

Jason Cass, owner of JDC Insurance Group, is a thought leader, speaker, agency owner, and champion for the independent insurance industry. As an entrepreneur, Jason has firsthand experience building a profitable agency that can be run both virtually and digitally. In Customer Service Is Just Foreplay, Jason will show you how to do the same.

Additional information


Brian Appleton, Jason Cass




2 hrs and 14 mins

Narrated by

Drew Birch

Release date



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