Frequently Asked Questions (FAQ)

Find quick answers to common questions about purchasing, listening, and managing your audiobooks

Common queries answered

Frequently asked Questions

Your purchased audiobooks are not delivered physically; they are provided digitally. You will receive them instantly in a convenient (.m4a) format, ready for you to enjoy at any moment. Just a click away, your book is waiting for you!

No, you don’t need a subscription to purchase audiobooks. A subscription only offers extra benefits and privileges.

Absolutely! You can download your purchased audiobook anytime and enjoy listening. Plus, you can start streaming it online on our website without even downloading.

You can enjoy your purchased audiobook on any platform, including iPhone, Android, Mac OS, CarPlay, Computer, iPad and Tablet. No matter where you are, your book is always within reach! For more information, feel free to visit our Customer Help page.

No, access to all audiobooks requires individual purchases.

No worries! Simply request the audiobook you want through the My Account > Request Audiobook section. We’ll do our best to add it to our library, so you can enjoy it as soon as possible!

To start a subscription, go to the subscription page and click the Start Your Subscription button to add it to your cart. Once the payment is completed, your subscription will automatically be activated.

Yes, you can cancel your subscription. Go to the My Account > Subscriptions section, and cancel your active subscription directly from that page.

No, pausing your subscription is not available.

No, your subscription will not renew without your consent. You must manually renew it.